Access to gymnastics classes at Delta are subject to the following terms and conditions which are designed
to clearly articulate the rights and obligations of members and for the comfort and enjoyment of all.
‘The Club’- means ‘Delta Gymnastics’, or any nominee of Delta Gymnastics Brisbane Pty Ltd ATF the Delta Gymnastics B Trust ABN 25615599769.
‘Member’-means the person applying to participate in gymnastics classes or if under 18 years then parent and child applying to participate in classes at The Club.
‘Venue’ means whole of premises where gymnastic services are provided from time to time (including car parking, waiting areas and amenities).
The terms of this agreement will be limited to the conditions listed on this document. Oral agreements of any kind shall not alter or vary the terms of this agreement.
In order to access classes, the Member must be accepted by The Club into an available class and hold a fully paid gymnastics class membership inclusive of annual club registration fee.
To enter competitions, tours, events or clinics a member must pay the appropriate fee by the due date and have a fully paid membership at the time of nomination and participation.
Member may complete an online. application to debit a valid credit card or bank account for the monthly price of the membership arranged prior to access to gymnastic classes.
- Monthly Debit Memberships will be ongoing and only expire upon 30 days written notice to cancel / cease.
- To commence a Monthly Debit Membership a Member will pay the first month’s fee, + any pro-rata amount (if applicable) + annual registration.
- Debit date is the 21st of the month. If the 21st of the month falls on a public holiday or weekend, the debit will be processed the previous working day.
- Fees debited are in advance for the services provided the following month.
Westpac’s Direct Debit Terms
Customer Direct Debit Request (DDR) Service Agreement
This is your Direct Debit Service Agreement with DELTA GYMNASTICS B PTY LTD (314011) 25 615 599 769. It explains what your obligations are when undertaking a Direct Debit arrangement with us. It also details what our obligations are to you as your Direct Debit provider.
Please keep this agreement for future reference. It forms part of the terms and conditions of your Direct Debit Request (DDR) and should be read in conjunction with your DDR authorisation.
How to Contact Us
You can contact us directly or alternatively contact your financial institution. These should be made at least 7 working days prior to the next scheduled drawing date. You may contact us as follows:-
|Phone:||07 3262 0055|
|Mail:||PO Box 477
Clayfield, QLD, Australia 4011
All communication addressed to us should include your Customer Number.
account means the account held at your financial institution from which we are authorised to arrange for funds to be debited.
agreement means this Direct Debit Request Service Agreement between you and us.
banking day means a day other than a Saturday or a Sunday or a public holiday listed throughout Australia.
debit day means the day that payment by you to us is due.
debit payment means a particular transaction where a debit is made.
direct debit request means the Direct Debit Request between us and you.
us or we means DELTA GYMNASTICS B PTY LTD (314011) you have authorised by requesting a Direct Debit Request.
you means the customer who has signed or authorised by other means the Direct Debit Request.
your financial institution means the financial institution nominated by you on the DDR at which the account is maintained.
Debiting your account
By signing a Direct Debit Request or by providing us with a valid instruction, you have authorised us to arrange for funds to be debited from your account. You should refer to the Direct Debit Request and this agreement for the terms of the arrangement between us and you.
We will only arrange for funds to be debited from your account as authorised in the Direct Debit Request.
We will only arrange for funds to be debited from your account if we have sent to the address nominated by you in the Direct Debit Request, a billing advice which specifies the amount payable by you to us and when it is due.
If the debit day falls on a day that is not a banking day, we may direct your financial institution to debit your account on the following banking day. If you are unsure about which day your account has or will be debited you should ask your financial institution.
Amendments by us
We may vary any details of this agreement or a Direct Debit Request at any time by giving you at least fourteen (14) days written notice.
Amendments by you
You may change, stop or defer a debit payment, or terminate this agreement by providing us with at least 7 days notification by writing to:
PO Box 477
Clayfield, QLD, Australia 4011
by telephoning us on 07 3262 0055 during business hours;
arranging it through your financial institution, which is required to act promptly on your instructions.
It is your responsibility to ensure that there are sufficient clear funds available in your account to allow a debit payment to be made in accordance with the Direct Debit Request.
If there are insufficient clear funds in your account to meet a debit payment:
- you may be charged a fee and/or interest by your financial institution;
- you may also incur fees or charges imposed or incurred by us; and
- you must arrange for the debit payment to be made by another method or arrange for sufficient clear funds to be in your account by an agreed time so that we can process the debit payment.
You should check your account statement to verify that the amounts debited from your account are correct.
If you believe that there has been an error in debiting your account, you should notify us directly on 07 3262 0055 and confirm that notice in writing with us as soon as possible so that we can resolve your query more quickly. Alternatively you can take it up directly with your financial institution.
If we conclude as a result of our investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
If we conclude as a result of our investigations that your account has not been incorrectly debited we will respond to your query by providing you with reasons and any evidence for this finding in writing.
You should check:
- with your financial institution whether direct debiting is available from your account as direct debiting is not available on all accounts offered by financial institutions.
- your account details which you have provided to us are correct by checking them against a recent account statement; and
- with your financial institution before completing the Direct Debit Request if you have any queries about how to complete the Direct Debit Request.
We will keep any information (including your account details) in your Direct Debit Request confidential. We will make reasonable efforts to keep any such information that we have about you secure and to ensure that any of our employees or agents who have access to information about you do not make any unauthorised use, modification, reproduction or disclosure of that information.
We will only disclose information that we have about you:
- to the extent specifically required by law; or
- for the purposes of this agreement (including disclosing information in connection with any query or claim).
If you wish to notify us in writing about anything relating to this agreement, you should write to
DELTA GYMNASTICS B PTY LTD
PO Box 477
Clayfield, QLD, Australia 4011
We will notify you by sending a notice in the ordinary post to the address you have given us in the Direct Debit Request.
Any notice will be deemed to have been received on the third banking day after posting.
Gymnastics Classes will be offered at the Venue at times as notified by The Club.
The Club may vary class times, location and days. If class changes affect a Member, the Member will be notified by telephone, text, email or in class notices.
The Club may replace a Member’s regular class with a Carnival/ Competition session.
Delta classes operate from mid-January to mid-December, including school holidays. Delta Aspire gymnasts will have adjusted holiday schedules as published each year in the Aspire Booklet.
A position in a class will be only be held for the Member until the end of the current membership.
It is normal that from time to time Members will be unable to attend their scheduled class due to family or school commitments or sickness. Missed classes will not be rescheduled as a right of membership.
Classes do not operate on Public Holidays as gazetted by Queensland Government.
Junior Gym Kids (Explorers, Movers, Groovers Classes)
Should your child’s class fall on a Public Holiday, you will receive a voucher to attend a make up lesson (of same duration to the lesson missed) in another suitable class (subject to class availability). The Voucher will be valid for 1 month, is not transferable and may only be used while a Member holds a current membership.
Gym Kids Prep; Beginner; Intermediate; Aspire 2, 3, 4, 5 Members
Should your child’s class fall on a Public Holiday, you will receive a voucher to attend a lesson (of similar duration to the lesson missed) during one of our Gymnastics School Holiday Programs (subject to class availability). The Voucher will be valid for 12 months and can be transferred to a family member or friend.
Aspire 6-24 Members
Make up lessons will not be provided for classes missed due to a Public Holiday.
Dangerous Weather Conditions
The Club will follow advice from State Emergency Services regarding severe weather warnings. Members will be advised by SMS and email if a class is cancelled due to state emergency warnings. Refunds or make up lessons will not be provided if dangerous weather conditions require the cancelling of classes.
It is a requirement of entry to the Venue that all Members and guests follow the instructions of management including rules, regulations and policies as published, distributed or posted from time to time in the venue.
Management reserves the right to refuse entry to classes or the Venue or cancel a membership without refund if conduct interferes with the safety or comfort of the Member, other Members, guests or staff.
Children who are in the Venue but not participating in classes are to remain under the direct care of an adult at all times. Only participants under the direct supervision of a coach may enter the gymnastics area or adjacent court areas. All other children are asked to refrain from using any gymnastics equipment.
Fourteen Day Money Back Guarantee
New Members only, may request a refund in writing for ANY REASON in the first fourteen days of membership. You will be refunded the full amount paid including the registration fee and any membership fees.
Refund is via direct debit, and will be deposited into a nominated bank account.
No other Refunds
Under no other circumstances will any other membership be refunded.
Memberships can be transferred at any time to a person accepted by The Club who is not a current Member, or has not been a Member of The Club in the previous three months.
Memberships can be transferred to siblings regardless of their current membership status.
Memberships for transfer cannot be advertised publicly (notice board, print or electronic media) or internally in the Venue.
Injury/Illness Related Suspensions – Available on all Memberships
Suspension/extension will be granted for periods of four consecutive weeks (or more) of injury or illness if a Doctor’s certificate is provided to The Club, within one week of the ‘start’ date indicated on the certificate.
Certificate needs to state ‘date to date’ of expected absence and how this injury/illness directly affects the member’s ability to participate.
General Suspension Rights – Annual Memberships
Members who have made an annual commitment for Membership may suspend access to classes for periods of 1, 2 or 3 whole months (the period and dates to suspend must be requested in writing prior to the commencement of suspension).
Under no circumstances will suspensions be backdated.
In all cases, class positions can NOT be held during a period of suspension.
Members are advised that from time to time their child’s image may be captured by photos or videos during training, regular or special events. Membership at The Club serves as acknowledgement to use any images captured by Delta Gymnastics for the purposes of promotional material, media or other purposes without further permission being necessary.
If Members do NOT want their child’s image to be used in any promotional material, the Member must advise The Club accordingly. The Club will provide the Member with a form to complete, confirming the Member’s request.
Membership at The Club serves as acknowledgement that there are risks and dangers associated with participation in the sport of gymnastics as members participate in activities involving height, rotation and motion.